© 2024 Fides Financial Services LTD
PRIVACY
POLICY
FIDES FINANCIAL SERVICES (“The Firm”) is committed to the protection of your privacy, and will treat all of the information you provide through our website, including your registration information, with the utmost respect. We work diligently to ensure that we have taken all appropriate administrative and technical measures to prevent the unauthorised or unlawful use of your personally identifiable information, and to prevent any accidental loss or destruction of, or damage to, such information.
We will not sell or disclose personally identifiable information about you to unaffiliated third parties except in accordance with this “Privacy Policy”.
Collection of Information
Our website collects certain information about visitors, even when they are not logged in. We may record your IP address, the URLs of the websites and pages you visit (before, during and after your visit to FIDES FINANCIAL SERVICES’s website), the times and dates of such visits, information about the computer hardware and software you use and other information that may be available. Also, we may place “cookies” on your computer to recognize you on return visits to enable us to enhance your browsing experience, as well as to collect additional information about you. You may adjust your browser settings or use other means to prevent cookies from being placed on your computer, but doing so may result in reduced functionality and a less personalized browsing experience.
We may ask you to provide certain additional information about yourself, including your name, contact information, the organization you come from and certain other information that the Firm may use to identify you. If you choose not to provide such information, you may not be permitted to access certain Web site features, content or services.
Use of Information
FIDES FINANCIAL SERVICES uses the information that we collect about you to improve your browsing experience by personalizing our Web sites to your interest, and also to help us to select content and services that you may find interesting and useful. Information about the content you visit and services you use may be used alone or in conjunction with information collected from other users to help us tailor our website and our other products and services to better suit the needs and interests of you and other users.
Information that you provide may also be used as part of our effort to keep you informed about events, and selected products and services that may be of interest to you. In some cases, we may contact you with information from carefully selected third parties, but we will not provide information to third parties for such purposes. In other cases, your information might be shared with a third party pursuant to a process that contemplates such sharing but which you knowingly initiate.
We reserve the right to disclose any information that it obtains through its web site to appropriate governmental or regulatory authorities, if required by law or any governmental agency.
Transfers of Information
From time to time, FIDES FINANCIAL SERVICES may disclose information about you to carefully selected service providers that we may engage to host its web site or to provide other services. We will require all such service providers to use the information solely to provide the specified services, and otherwise to conform to the requirements of this Privacy Policy. Except as provided in this Privacy Policy, we will not provide your information to third parties for any other purpose, including marketing.
Additional Services
From time to time, FIDES FINANCIAL SERVICES may offer additional services through our website. In some cases, additional services may be subject to alternative terms of use (as identified by us), and your use of any such services will constitute your acceptance of such alternative terms of use. Unless otherwise stated, such alternative terms of use shall apply to supplement this Agreement and in the context of any conflicting terms, this Agreement shall govern with respect to our websites, content and services, excepting only those services which are expressly covered, and then only to the extent so expressly covered, by such alternative terms.
Information Sent by Way of the Web site is Not Secure
Any information sent to FIDES FINANCIAL SERVICES by Internet e-mail or through the Web site is not secure and is done so on a non-confidential basis. Any information you send FIDES FINANCIAL SERVICES over the Internet, either through the Firm’s Web site or via email is done at your own risk.
Sending Information Does Not Form a Lawyer – Client Relationship
Transmission of information via this website does not create a lawyer-client relationship between you and any of the FIDES FINANCIAL SERVICES companies and firms, nor is it intended to do so. The transmission of data via the website, in part or in whole, and/or any communication with us via internet e-mail through this site does not constitute or create a lawyer-client relationship between us and any recipients.
What information do we collect and from whom?
We collect and process personal data about you when you use our website, register an interest in an event, or request that we contact you voluntarily. The personal data we process includes:
your name;
your email address;
your IP address and information related to the browser or device you use to access our website and other analytics data;
any other information you may provide.
Additionally, if you choose to contact us or register for an event we may also collect:
your phone number, organization and your job title.
How do we use this information and what is the legal basis for this use?
We process the personal data listed in paragraph 1 above for the following purposes:
we may use information you provide to personalize (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests;
to monitor use of our websites, communications and online services and we may use your information to help us check, improve, promote and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests;
we may use your information to invite you to take part in market research, surveys, or promotions where you have consented to us doing so.
to contact you if we change our products and services or terms or if we need to give you notice of those terms;
to comply with applicable law and regulation and for the prevention of fraud;
to respond to any enquiries or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our services;
We may also send you direct marketing in relation to our relevant products and services or other products and services provided by us. We will always provide the ability to opt-out of electronic direct marketing and to select your preferences for receiving news and information. You will be able to continue to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.
With whom and where will we share your personal data?
We do not share, sell or distribute personal data to or with third parties unless: (i) the transfer of your data to third parties is strictly necessary for the performance of the Purposes; (ii) you have consented to this; or (iii) this is required to enforce or apply our website terms and conditions or other agreements, or to protect the rights, property, our clients or others (this includes exchanging information with other companies and organizations for fraud protection and credit risk reduction).
How long will you keep my personal data?
We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose. We are also required to retain certain information by law or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
We will retain your data until you opt-out of receiving electronic direct marketing or for two years from the date of your last consent to receive electronic marketing.
We may retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any disposal to take place.
Where is my data stored?
The personal data that we collect from you may be stored on a mix of various cloud provider platforms and may be transferred to, and stored outside the European Economic Area ("EEA"). It may also be processed by staff operating outside of the EEA who works for us, one of our Businesses or for one of our suppliers. Where we do so, the third country's data protection laws will have been approved as adequate by the European Commission or other applicable safeguards are in place.
Where such transfers occur, we ensure the confidentiality and protection of all data is preserved through compliance with legal requirements and the current Data Protection legislation. Data encryption, integrity and confidentiality are enforced by following best practice.
How is my data protected?
We endeavor to protect the security of your personal information. We use current industry standard technology to maintain the confidentiality and accuracy of the information you provide to us via the website. We also have security measures in place in respect of our physical facilities to protect against loss, misuse or unauthorized alteration of the information which you provide to us.
As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavors to protect your personal information, we cannot guarantee that any information you submit to us will be free from unauthorized third party use or intrusion. Therefore, we cannot guarantee the security of your personal information nor the use of the website and accordingly we do not accept any responsibility for any damage or loss caused as a result.
We cannot guarantee that the website is free from viruses or malicious codes and accordingly we do not accept any responsibility for any damage or loss caused by any such viruses or codes. You agree that it is your responsibility to satisfy yourself that your own information technology/equipment used to access the website is protected against such viruses and/or codes.
The website may contain links to other websites. Please be aware that we are not responsible for the practices of such other websites. When you leave the website you should ensure that you read the privacy policies of websites you visit.
What are my rights in relation to my personal data?
You have the right to ask us not to process the personal data you provide for direct marketing purposes. You can exercise your right to prevent such processing by clicking the unsubscribe button on any communication we have sent to you or by contacting us.
Where you have consented to us using your personal data, you can withdraw that consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.
You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you.
Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine readable format.
If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations.
Does this website use cookies?
In addition to asking you to submit personal information, we may collect information about you automatically when you visit the website. This information is not normally personally identifiable and includes general information about your computer settings, your connection to the internet, your IP address, your browsing patterns, your geographical location and your username and password. We may collect this information through the use of cookies.
A cookie is information which is sent to and stored on your computer's hard drive when you first visit the website, and allows us to identify your computer (but not you) the next time you visit the website. We may use the information collected in this way to (i) track website usage (though we will not use an IP address to track an individual's specific usage of the website); and (ii) adapt the website so that it better suits you and your interests. Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. Your ease of use of the website may be reduced if you reject all cookies. You will need to refer to your internet browser instructions to find out more about these options and how to use them.